Household Support Fund

The Government announced a new support fund to help vulnerable households. It is available until 30 September 2022.

Knowsley Better Together Hardship Fund

 A £2.5m Knowsley Better Together Hardship Fund has been launched to support residents in need with food and essentials, heating, debt advice, housing advice and support as well as supporting resident into employment and training.

Need help with essentials such as food or heating?

The council’s Knowsley Better Together Hardship Fund along with the Government’s Household Support Fund can help.

Food

Access to Knowsley Foodbank / Knowsley Food Support

Both are run by the Big Help Project.  There are 2 ways to access food from a Knowsley Foodbank site, either:

  • Obtain a voucher, available from organisations across the borough including many GPs, schools, Citizens Advice etc. This is presented to the foodbank volunteers at the site. Vouchers may be electronic rather than paper.
  • A telephone assessment through Knowsley Food Support 0151 538 8243. You may be asked to attend a foodbank site to collect the food.

Access to food through community organisations / housing providers

Food is also available through community groups across the borough. The locations of the organisations and the support they offer with food and essentials is listed below by area.  

ForHousing tenants can also contact 0300 123 5522 or TESS tessknowsley@forhousing.co.uk who will assess eligibility.

Livv tenants can contact 0151 290 7000 and ask for an advisory team referral.

 
Heating

Access to fuel vouchers for prepayment meters is available through the council’s Emergency Support Scheme.

Any resident with a prepayment meter for energy who is responsible for the household energy bills can apply. You should be at risk of self-disconnection (i.e. unable to afford to top up the meter and close to running out of credit).

Find out more about the Emergency Support Scheme.

Livv tenants may receive support with fuel costs – this includes a review of utility bills (phone, gas/electricity, water) and support to move to cheaper tariffs/reduce costs.  As part of this, a fuel voucher may be awarded.

ForHousing tenants may receive support with fuel costs. This may include a voucher. Contact 0300 123 5522.

Some community groups offer fuel vouchers from the Fuel Bank Foundation – see below for details. This is for people who cannot afford to top up a prepayment meter only.

 

Household Support Fund help with food and essentials (by area)

Halewood

Organisation
 
Address
 
Opening times
 
Contact telephone / email
 
Offer
 
Torrington Drive Community Association (TDCA)
 
New Hutte Neighbourhood Centre, Lichfield Road, Halewood, L26 1TE Monday – Friday
 9-5pm
0151 443 2168
 
tdcaonline.co.uk
  • Essential Boxes - including food items, drinks, etc
  • Clothing - children's coats 
  • Activities - books, word searches etc
  • White goods and furniture – Used, where available
  • Social supermarket – can buy food at reduced prices
 
Knowsley Foodbank St Mary’s Church, Kenton Road, Halewood, L26 9TS Saturday 10-12pm 0151 673 1250
Foodbank mobile:
07988617016 
 
Freephone:
0808 2759930
 
foodbankteam@big-help.info
 
Emergency food for household to last 3 days.  Access to welfare benefits, debt and employment support and ‘baby basics’ for new/expectant parents
 
 
St Nicholas’ and St Mary’s Churches Halewood
 
St Nicholas’ Centre, Church Road Halewood L26 6LA Monday-Thursday 9-12pm 0151 487 9965
 
halewoodparish @btconnect.com
Emergency Food Parcels
 
 

Huyton

Organisation
 
Address
 
Opening times
 
Contact telephone
 
Offer
 
Knowsley Foodbank St Dominic’s Church, Southdean Road, Huyton, L14 8UL
 
Thursday
12-2pm
0151 673 1250
Foodbank mobile:
07988617016
 
Freephone:
0808 2759930
 
foodbankteam@big-help.info
Emergency food for household to last 3 days.  Access to welfare benefits, debt and employment support and ‘baby basics’ for new/expectant parents
 
 
Incredible Edible Court Hey Park
L16 3NA
Tuesday
12-2pm
 
Friday
11-2pm
 
(Community food club)
07925529585
 
Community food club - people can become a free member and pick their own items from the shop.  Costs:
  • £3.50 for 10 items
  • £5.00 for 15 items
  • £10.00 for 30 items
Homestart Knowsley 55 Rupert Rd
Huyton
L36 9TB
 
 
Monday- Thursday
9-5pm
 
Friday
9-4.30pm
0151 480 3910
 
homestartknowsley.
org.uk
 
info@homestartknowsley.org.uk
Support for families with at least one child under 11.
Can help with emergency food, clothing, baby basics, personal hygiene etc.
Also offer breastfeeding support, baby massage, baby yoga, stay and play (+families with additional needs/disabilities)
 
Swanside Community Centre Willoughby Rd,
Liverpool
L14 6XA
Monday- Friday
7.30-6.30pm
0151 489 2370
 
Facebook page www.facebook.com/ swansidecc/ 
 
swansidecc@yahoo.co.uk 
 
Support with food and essential items
 
 


Stockbridge Village

Organisation
 
Address
 
Opening times
 
Contact telephone
 
Offer
 
Knowsley Foodbank The Community Hub, The Croft, Stockbridge Village, L28 1NR
 
Wed
12-2pm
 
(open during Xmas break)
0151 673 1250
Foodbank mobile:
07988617016
Freephone:
0808 2759930
 foodbankteam@big-help.info
 
Emergency food for household to last 3 days.  Access to welfare benefits, debt and employment support and ‘baby basics’ for new/expectant parents
 
Stockbridge Village Hub
 
Community food club
 
 
Community Hub 
Unit 2
The Croft shops 
Stockbridge Village 
L28 1NR
 
 
Tuesday
12-2pm
 
Thursday 9.30-12pm
07793029740
07742056842
stockbridgevillagehub @bighelpproject.com
 
Food club – can select and purchase items at reduced rates. 
 
£3.50 for 10 items
£5 for 15 items
£10 for 30 items
 
All fruit and veg is free - varies on the day what is in
 
 

Kirkby

Organisation
 
Address
 
Opening times
 
Contact telephone
 
Offer
 
Knowsley Foodbank St Andrews Church, Highfield, Tower Hill, Kirkby L33 1ZF
 
Monday
12-2pm
0151 673 1250
Foodbank mobile:
07988617016
 
Freephone:
0808 2759930
 foodbankteam@big-help.info
Emergency food for household to last 3 days.  Access to welfare benefits, debt and employment support and ‘baby basics’ for new/expectant parents
 
 
 
 
Knowsley Foodbank The Kirkby Centre, Norwich Way, Liverpool L32 8XY (located underneath the Library - look for 'Poco's Coffee Shop)
 
Tuesday
12-2pm
0151 673 1250
Foodbank mobile:
07988617016
 
Freephone:
0808 2759930
 
foodbankteam@big-help.info
Emergency food for household to last 3 days.  Access to welfare benefits, debt and employment support and ‘baby basics’ for
new/expectant parents
 
Centre 63 Old Hall Lane, Kirkby, L32 5TH
 
Ann.norris@Centre63.co.uk
Monday- Friday
8.30-5pm
Social supermarket open Wednesday 10-2pm
 
0151 549 1494
 
Social supermarket
YES project-Advice and support with homelessness/ housing /property pool
Money & Debt- new benefits /budgeting
Floating Tenancy Support
 
 

Prescot, Whiston, Cronton, Knowsley Village

Organisation
 
Address
 
Opening times
 
Contact telephone
 
Offer
 
Knowsley Foodbank Salvation Army Prescot, Warrington Road, L35 5UA
 
Wed
12-2pm
0151 673 1250
Foodbank mobile:
07988617016
 
Freephone:
0808 2759930
 
 foodbankteam@ big-help.info
 
Emergency food for household to last 3 days.  Access to welfare benefits, debt and employment support and ‘baby basics’ for new/expectant parents
The Park Pantry Community Food Club
 
The Pavillion, Eaton St, Prescot L34 6HD Wed 11.30-1.45pm
 
Open every Wed
Jo Burke
07526603529
 
www.eatonstreetpark. org.uk
Residents chose 10 items for £3.50p in the community food club.
 
Emergency food parcels for collection.
 
Al’s Arc 40 Eccleston Street, Prescot
L34 5QJ
 
Open Monday-Friday 9-4pm 07939 556287
 
Al’s Activity & Respite Centre C.I.C LBG - Home | Facebook
Food shops, detergents & toiletries, non-perishable goods.
 
Clothing along with blankets hats gloves scarves etc.


Other sources of help

The following links may be helpful: 

Apply for Free School Meals for your child

Find local and national financial advice
 
Emergency Support Scheme (food, fuel and furniture in an emergency or crisis)

 Apply for a Council Tax reduction for low income households